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Last update: 2024/09/23

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Welcome to Visionarist! We take privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal data when you create an account and use our platform via https://app.visionarist.co. The Privacy Policy is an integral part of the Terms & Conditions of the platform. Please read it carefully.

By creating an account and using our Service, you agree to this policy.

1. Who we are

Visionarist is a platform that helps you deploy open-source data tools on your own cloud environment. Once deployed, we don’t have access to your data, your privacy and data security are important to us.

For the purposes of this Privacy Policy, Visionarist is the Data Controller when it comes to your account personal data (”Visionarist Users Data”).

However, Visionarist acts as a Processor when you use our platform to deploy your data stack and collect and process personal data in connection with your sales, marketing, and other business activities. In this case, Visionarist acts as a Processor on behalf of the customer (who are controllers) under the Data Processing Agreement included in the Terms & Conditions.

2. What data we collect

When you create an account on Visionarist and use our Service as a Visionarist User, we collect the following information:

Data category Details
Identification data and additional account information First name, last name, email address, password, phone number company, job title, optional profil picture
Payment information Credit card data and transactions histories
Usage data Information about how you interact with our platform (log-in times, pages visited and any actions you take)
Technical data IP address, browser type, device information, operation system
Support data Email address, support ticket

3. How we use your data and the legal basis for processing

We only process your data when we have a specific purpose and lawful basis to do so and only process what is relevant for the pursuit of each specific purpose in question, in particular:

Purpose Legal basis
Create and manage your account, provide you with access to Visionarist’s platform Performance of the contract
Analyze usage trends, optimize performance, and Improve overall Visionarist’s platform and customer experience Legitimate interests
Communicate with you and send service-related messages about your account, updates, important notifications, any changes in our products and services, respond to your inquiries, surveys Legitimate interests
Ensure the security of the Visionarist’s platform and your account, prevent unauthorized access Legitimate interests
Payment and invoicing when you have selected a paid subscription plan to make use of Visionarist’s platform Performance of the contract
Email marketing to promote new features or similar products or services we may offer Consent